Tagged ux
3 essays
- Make every AI claim clickable People will use an AI answer they can check and quietly abandon one they can't. Linking every number back to the rows it came from sounds like a nice-to-have. It's usually the reason the feature gets used twice.
- The trust-calibration tax Getting a model to produce a good answer is the cheap part now. The expensive part is teaching someone when to believe it, and what to do the first time it's confidently wrong. Nobody puts that on a roadmap.
- Not every AI feature should be a chat Companies happily let AI sort a million records unsupervised, then refuse to let it nudge a box five pixels because you have to ask for it in a sentence. Typing a request to do something you could have done by dragging it is worse.